Frequently Asked Questions:
Q: What is your cancellation policy?
A: If a reservation is cancelled:
Please note, processing fees are non-refundable on all reservations
31 days or more prior to arrival- Refund less a $30.00 cancellation fee *
30 days or less prior to arrival- Refund less first night of reservation *
14 days or less prior to arrival- 50% refund *
7 days or less prior to arrival- NO REFUND *
61 days or more prior to arrival- Refund less $50.00 cancellation fee *
60 days or less prior to arrival- Refund less first night of reservation *
30 days or less prior to arrival- 50% refund *
14 days or less prior to arrival- NO REFUND *
Cleaning fees and retail items purchased (firewood, ice, sticker, etc) will be refunded in full.
* If you purchase "Travel Protection," this fee is non-refundable (this is a third party fee).
Modifications to reservations will be subject to a $10.00 administration fee.
No refunds for early departures.
3 night minimum required for Holidays and Apple Fest.
Q: Can I cancel my reservation online?
A: All cancellations must be made in writing via email (firstname.lastname@example.org). Please note, your reservation will be cancelled upon receiving a confirmation email from our office.
Q: What if I do not arrive on my first day of my reservation?
A: If you are not able to make the first day(s) of your reservation, please notify our office. If we are not notified, your reservation will be forfeited and will become available to other guests.
Q: What are your quiet hours?
A: 10:00 pm- 7:00 am
We are a quiet campground and strictly enforce our quiet hours. We want everyone to enjoy their stay, so please be courteous to your fellow neighbors!
Q: Do you have Wi-Fi?
A: Yes, we do have Wi-Fi in our camp store that our guests are welcome to use. We also have Wi-Fi to most areas of our park as well. Signal strength may vary in certain areas.
Q: When is your campground open?
A: Our campground will open Friday, May 19th 2023 and close on Monday, October 9th 2023.
Q: When is check-in and check-out?
Check-in starts at 1:00 pm and check-out is at 11:00 am
Check-in starts at 3:00 pm and check-out is at 10:00 am
Q: Do you allow pets while tenting or in your rentals?
A: Unfortunately, we do not allow pets while tenting or in any of our rental cabins/units. We are pet-friendly and pets are allowed in hard-sided campers/RVs. Please see our pet policy for more information.
Q: Do you have firewood?
A: Yes, we have bundles of firewood for sale. We do not allow carry-in firewood. We love our beautiful trees and do not want harmful insects brought in. Thank you for understanding.
Q: If we are full-time RV'ers, can we forward mail here?
A: Yes, we are happy to offer this service. Please send mail/packages to:
C/O (name on reservation)
85150 Trailer Ct Rd
Bayfield, WI 54814
Q: Is your campground on the water?
A: No, we are not on the water. However, we have a swimming pond with a beautiful beach! Also, we are 1 mile south of public beaches and a public boat launch. There are many beautiful beaches very close to our campground. In addition, The Bayfield Recreational Center offers swimming and fitness services for a daily guest fee.
Q: Do you have showers and flush toilets?
A: Yes, we have very clean bathroom and shower facilities free to our guests.
Q: Do you accept credit cards?
A: Yes, with the exception of American Express.
Q: Do you have groceries?
A: We carry some essential grocery items in our camp store, along with souvenirs and gifts!
Q: Can the Apostle Islands be seen from the campground?
A: From some sites, the islands are visible. Sites 49,50,53,54,55 have some views, but trees are growing fast! Sites 60,61,63,85,94 also have views of Long Island and parts of Lake Superior. Most of our sites are in nice wooded or partially wooded areas that do not have a view of the islands but offer a very quiet and peaceful setting.
Q: How far are you from Bayfield?
A: 1 mile south of Bayfield.
Q: Do you have laundry?
A: Yes! Laundry facilities are located at each of our shower houses.
Q: Do you have entertainment at the campground?
A: We are mainly a tourist campground. However, we do have a beautiful swim pond, mini golf, playground for small children, a gaga ball pit and a volleyball net. Most of our guests come and stay with us and enjoy all Bayfield and the Apostle Islands have to offer. The Big Top Chautauqua has an outstanding lineup of entertainment. Visit bigtop.org for show details and tickets.
Q: Does the Big Top shuttle stop here?
A: Yes. Visit bigtop.org for show details.
Q: Are your site's level?
A: We work very hard to try and keep our sites nice and level.
Q: Can you accommodate large Motorhomes?
A: Yes, we can accommodate large motorhomes and 5th wheels up to 45' in length.
Q: Do you have 50 amp sites?
A: Yes, we currently have (66) 50 amp sites.